Privacy Policy and Cookie Notice

This Privacy Policy and Cookie Notice explains how Gallant Velocity s.r.o., operating the website and brand Phantom Frame (“we”, “us”, or “our”), collects, uses, and protects personal data when you visit our website, contact us, or submit an inquiry through our contact form.

01Data Controller

The data controller responsible for this website is:

02Personal Data We Collect

We may collect the following personal data when you use our website or contact us:

• Name
• Email address
• Company or organization name
• Project details submitted through our contact form
• Budget, timeline, service preferences, or other information you choose to provide
• Technical data such as IP address, browser type, device information, pages visited, and server log data

We only collect personal data that is necessary to operate our website, respond to inquiries, and provide our services.

03How We Use Personal Data

We use personal data for the following purposes:

• To respond to your inquiries
• To discuss potential projects or services
• To prepare proposals, quotes, or project communications
• To operate, secure, and improve our website
• To comply with legal obligations
• To prevent misuse, spam, fraud, or technical abuse

We do not sell your personal data.

04Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more of the following legal bases:

• Your consent, where you have clearly given it
• Our legitimate interest in responding to business inquiries and operating our website
• Steps necessary before entering into a contract, where your inquiry relates to a potential project or service
• Compliance with legal obligations, where required by law

05Contact Form Submissions

When you submit our contact form, we use the information you provide to review and respond to your inquiry.

Please do not submit sensitive personal data through the contact form unless it is necessary for your request.

We may use third-party service providers to process form submissions, host the website, deliver email notifications, provide security, or maintain technical infrastructure. These providers process data only on our behalf and for the purposes described in this policy.

06Cookies and Similar Technologies

Our website may use cookies or similar technologies to make the website work properly, remember cookie preferences, improve security, or understand basic website usage.

Cookies are small text files stored on your device by your browser.

We may use the following categories of cookies:

Strictly necessary cookies

These cookies are required for the website to function, for example to remember cookie preferences, maintain security, or support form submission. These cookies cannot usually be disabled through our website.

Analytics cookies

These cookies help us understand how visitors use the website, such as which pages are viewed and how users interact with content. We will only use analytics cookies where permitted by law and, where required, with your consent.

Marketing or advertising cookies

We do not currently use marketing or advertising cookies. If this changes, we will update this Cookie Notice and request consent where required.

07Current Cookie Use

At the time of writing, our website is intended to use only essential cookies unless analytics or third-party tools are added later.

Possible cookies may include:

• Cookie preference cookies, used to remember your cookie choices
• Security or hosting-related cookies, used by our hosting or form service provider to protect the website and process submissions
• Analytics cookies, only if enabled in the future

You can control or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect how the website works.

08Third-Party Services

Our website may use third-party service providers for hosting, form handling, security, analytics, media delivery, or email communication.

These providers may process limited technical data such as IP address, browser information, request logs, and submitted form content where necessary.

If we add tools such as analytics, embedded videos, maps, social media widgets, or advertising pixels, this Privacy Policy and Cookie Notice will be updated accordingly.

09Data Retention

We keep personal data only for as long as necessary for the purposes described in this policy.

Contact form submissions and project inquiries may be kept for as long as needed to respond to your request, manage potential business relationships, maintain records, or comply with legal obligations.

If an inquiry does not lead to a project, we will not keep the data longer than reasonably necessary.

10International Data Transfers

Depending on our hosting provider, form provider, email provider, or other service providers, your personal data may be processed outside your country of residence.

Where personal data is transferred outside the European Economic Area, we will take appropriate safeguards where required by applicable data protection laws.

11Your Rights

If GDPR applies to you, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Object to certain processing
• Request restriction of processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a competent data protection authority

You may also contact the Office for Personal Data Protection of the Slovak Republic, or another competent supervisory authority in the EU.

To exercise your rights, please contact us at:

info@phantomframe.eu

12Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no website, email system, or internet transmission is completely secure.

13Links to Other Websites

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or security of those third-party websites.

14Children

Our website and services are not directed at children. We do not knowingly collect personal data from children.

15Changes to This Policy

We may update this Privacy Policy and Cookie Notice from time to time. The updated version will be posted on this page with a revised “Last updated” date.

16Contact

If you have any questions about this Privacy Policy, Cookie Notice, or how we handle personal data, please contact: